site description


virus Removal




Try our no hassle

no fuss or muss

You dont even have to move your computer

We will fix your software problems romotely

rates start at $99

and are performed 24 7


Have Credit/debit card ready

Call 585-473-3757







3 column


In The News
San Diego Bay Press
  On Computer Blog  
  Bob and Joy Schwabach  
  Online Computer Repair!  

We tried a couple of online services that claim to solve your computer problems for a fee. Can they do it? Yes. Are they worth the price? We think so.

We used common problems that we think any small-business or home user might encounter. The fact is, computers are complex, there are lots of different setups, the manuals are awful, and most people still need help. They often ask their friends, but they wouldn’t let amateurs work on their car, so why does it seem safe to have amateurs mess with your computer?

The first service we tried was Joy wanted two computers to share the same printer. HelpMeRemote solved that problem in less time than it would have taken a technician to come to our office even if we were just a few blocks away. In about 10 minutes on the phone, HelpMeRemote technicians set up the two computers to use the same printer. Then they set them up to share data.

These are typical user requests, the company said, but it can also help with problems involving common programs, like Microsoft Office, Norton Security Suite and QuickBooks. Its technicians helped a woman who hadn’t been able to get her QuickBooks accounting program working for over a month. She had spent an hour on the phone with Microsoft (expensive) and an hour and a half with tech support at Intuit, the company that makes QuickBooks. No luck. HelpMeRemote solved the problem in a few minutes.

One hour with their technicians costs $79 if you sign up for a service contract. Otherwise it costs $30 for 15 minutes. With the service contract, the support minutes can be spread throughout the year.

You can talk to the technician while he or she is working on your computer through a remote control program, and this is very useful. He can tell you what he’s doing while he fixes the problem and if you pay attention and have a good memory, or take notes, you can deal with it yourself if it comes up again.

Another great service is ComputerOverhauls.

We had just connected a new high-speed wireless router from Netgear and weren’t sure of the setup. Even though we weren’t using the wireless feature and had connected our computers directly to the router with Ethernet cables, we were concerned that we were broadcasting our private information all over the building. It turned out we were.

The router had shipped with few instructions, and it didn’t need any because it worked right out of the box. But it was not at all clear how to get to the security controls.

Rochester Fix My PC told us how to find our Internet Protocol address and what to change in that address to bring up our router’s command screen. Once that came up we could turn off the wireless feature and stop broadcasting our information to the world. We figured half the building was piggy-backing on our wireless connection.

Lots of people call Rochester Fix My PC to complain that their computer is slow. The company’s president told us the problem was often that they were running too much anti-virus and firewall software. Since firewall protection is included with Windows XP, and often also comes with a router, you don’t need anything more. For anti-virus protection, he recommended Grisoft’s AVG, which you can download for free from Users have praised it as well.

Rochester Fix My PC has several pricing plans, and you can check them out at its Web site: Basic service is $49 to solve a single problem.







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Contact Us
Mon - Fri
10AM - 7PM
Sat & Sun
12PM -5PM
1379 WEST RIDGE ROAD (WE ARE MOVING TO A NEW LOCATION DECEMBER 31st. It is 1379 Wets Ridge Road across from Home Depot)
Rochester, NY 14615




More About Us












Our Mission

At Fix My PC, our mission is to provide quality value based expertise, to provide one of a kind scientific diagnostics using state of the art equipment, to provide repair services using high end technologies, and to help bridge the digital divide.

1379 West Ridge Rd. Rochester, NY 14615 585-473-3757

Rochester - Computer Repair

Did You Know?

Fix My PC is a locally ownedcomputer and electronic repair facility.

You are neighbors with Fix My PC if you live in the surrounding area of Rochester and Monroe County, NY.

When you come to Fix My PC, you help improve your local economy and not an economy overseas.

At Fix My PC, we care about the repairs we provide. Whenever and as often as possible, our owners personally inspect each and every job we do!Rochester - Computer Repair


Fix My PC Guiding Principles


Our certified experts at Fix My PC maintain their knowledge through ongoing extensive industry research and testing of current as well as future trends in computers and electronics.


Your trust is important to us as we provide you with scientific diagnostics using state of the art equipment, personalized repair service using special high end technologies, and educated recommendations to reduce future risks.


Intelligent discussion, not high-pressure sales, is our tool to help give you the best value and return on investment for your repair service.


Fix My PC technical experts collectively have provided decades of experience in IT service and repair for commercial businesses, organizations, and other industry giants in the auto, construction, education, finance, Fortune 500, government, health care, manufacturing, real estate, telecommunication industry as well as other various industries.


Fix My PC offers choices in custom solutions designed to fit your needs with a comprehensive line of services and support options for all your computer and electronic repairs.

What Sets Fix My PC Apart From Others?

*We are a full " In- House" service center.

*We provide quick computer repair service and upgrades.

*e 100+ certifications decades of experience and expertise.

*e a culture that is felt immediately where you get a sense of real repair service and not commercial sales.

*We are more interested in maintaining your existing machines or finding custom solutions for upgrades as needed rather than out right selling new systems.

*We prefer to consult with you to figure out your exact needs and offer objective suggestions reflecting our extensive knowledge from decades of experience.

Important Advice

Before You Choose A Repair Technician

*Ask for proof of qualifications ! (Ask your repair person to show you why they are qualified to service your item).

*Ask for proof of certifications! (There are hundreds of repair shops who have no certifications nor do they have any right to service your item). At Fix My PC, e over 150 lifetime certifications to back up the comprehensive line of services and support option offered; and e serviced hundreds of items just like yours.

*Ask for proof of at least three previous repair jobs they have completed.

*Ask for proof of at least three references with phone numbers and call at least one for authenticity.

Before You Pay Anyone

*Again, ASK FOR CERTIFICATIONS & PLEASE TAKE HEED TO OUR ADVICE! ( Do not let an unqualified and uncertified person who may have failed at everything else in life service your item. Without credentials, they can pose a high risk of to your item).

*Ask, DO THEY HAVE A PUBLIC SERVICE CENTER? Fix My PC service center is located at 1379 WEST RIDGE ROAD (WE ARE MOVING TO A NEW LOCATION DECEMBER 31st. It is 1379 Wets Ridge Road across from Home Depot). We offer 24/7 call support. ( It is never a good idea to go to a house, basement, or garage of someone who claim to be a repair man. Why put yourself at risk of danger, scam, and liability?)..

*GET A written CONTRACT with a price quote and PROOF they are a LEGAL BUSINESS ( Tax ID Number).

Without the above items and practices, You have no legal obligation to pay them.


You BECOME the employer and you can be found responsible for any injuries or loses they suffer while working on your electronics.

Thats Right!

For example, if they simply fall on your front walk you are responsible. If they so much as cut their finger and need stickes the same rules apply.