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Data Recovery, computer file recovery, outlook recovery, data file recovery rochester ny, Rochester fix my pc data services

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FAQs about Data Recovery
 
1)

Yes. We’ll provide you with a free evaluation of your drive. The evaluation generally take 2-3 business days to complete. We offer rush evaluations which are completed within 24 hours for $49. Based on the results of the evaluation we will provide with the probability of recovery, price quote and time frame. After we provide you with a price quote you can decide if you want to proceed or not.  If you decide not to have the data recovered you will not be charged anything.

 
2)
Most recoveries are done in 3-5 business days. In severe cases recoveries can take up to 2-3 weeks. If it is an emergency please speak with the a representative and they will work with you to expedite your recovery.
 
3)
Yes. We offer pick up & delivery service in Manhattan for $29. We only pick up laptops, we do not pick up desktops. You can also ship your computer to us. For more information about pick up / delivery / shipping please our schedule a pickup page here.
 
4)
Once the recovery is complete we will have the data stored on our secure recovery servers. We will need to transfer the data to a computer or external hard drive in order for you to get the data back. If we are repairing your computer and installing a new hard drive we can simply transfer the recovered data back on to the computer. Otherwise, you'll need to provide a computer or external drive for us to transfer the data to. You can purchase an external hard drive from us for $89.
 
5)
Yes. Rush service is available for $49. This will expedite your repair and will usually included next day delivery on any require parts needed for your repair. Please speak to a representative if you have a specific time or date that you need to have your computer repaired by. We can usually accommodate most deadlines.
 
6)
We accept all major credit cards (Visa, MasterCard, Discover, Amex) , debit cards with the Visa/MasterCard logo, Cash. We do NOT accept any checks.
 
7)
Yes. All of our data recovery services are performed at our Manhattan office.
 
8)
We will hold your item for thirty (30) days from the day it was dropped off.
You must pick up your item within this 30 days period or it will be considered abandoned and it will be disposed of.
 
9)
When a drive is failing the main goal is to recover your user data. This includes your documents, music, photos, e-mails, address book, spreadsheets, presentations, movies etc. Programs and applications are generally recommend to be re-installed from the original disc after the recovery is complete. Many applications have copyright protection built in which may prevent them from working after are recovery. As such, we do not guarantee that third party programs such as Photoshop, Quickbooks or Microsoft Office will be transferred.
 
10)
Depending on the extent of the damage the cost of recovery ranges considerable. Most of our clients fall into a level two data recovery category which starts $249. Severely damaged drives may require level three recovery which starts at $749. We will provide you an exact quote after the free evaluation is complete.
 
11)
No. You can stop by any time during normal business hours, no appointment required.
 
12)
No. If we can't recovery your data there is no fee for the attempt. In the event of partial recovery you will be able to review the recovery data and decide if the data you need has been recovered. If not, you can simply decline the recovery and there is no charge.
 
13)

It is nearly impossible to tell what type of work is going to be required to recover a drive without running an evaluation on it first. As such, for any quote you are required to bring the drive for our engineers to evaluate it. As a rough guideline, level two recovery starts at $249, level three recovery starts at $749.
The evaluation is free.

 
14)
No. AppleCare does not cover any data recovery service. It only covers replacement of the failed hard drive. We are an Apple Authorized Service Provide so we can replace your drive under Apple Care at no cost. Apple requires the original failed hard drive be returned within 24 hours. As such, an recovery must be done prior to replacing the drive under Apple Care.
 
15)
If you are not having the drive replace under the AppleCare warranty then YES you can keep your original failed hard drive. However, if we are replacing the drive for you under AppleCare the original drive must be returned to Apple within 24 hours.
 
16)
There is no difference. We are an Apple Authorized Service Center. We will replace your drive with the exact same drive used at the Apple store.
The parts come directly from Apple and are covered by the exact same warranty.
 
17)
Yes, we can recover your data and install a replacement hard drive into your computer.
We offer package deals if you do both the data recovery and repair the computer.