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Symptom - Computer Won't Boot

If your laptop continually restarts itself, doesn't load fully into the operating system or simply freezes while loading it usually indicates a crashing hard drive or virus. However, this type of problem can be caused by other problems such as bad memory or a failing motherboard. 
        Our technicians will diagnose the problem for you and suggest a remedy.  The cost for this repair varies greatly and we suggest bringing (or sending) your computer to us for the free diagnostic, at which point we can get you an exact quote for the repair.


Computer Doesn't Boot Repair fixmypcrochester
Computer Doesn't Boot fixmypcrochester
Computer continually restarts  
Computer Crash fixmypcrochester
Computer doesn't load to the desktop  
Computer Repair fixmypcrochester
Error message while loading  
Computer doesn't boot up
Hanging / Freezing while booting  

Possible Cause #1 - Virus / Spyware

Virus infections can cause the operating system to become unstable. Severe infections can prevent you from running any programs at all and even cause the computer to crash while loading to the desktop. We offer multiple options to deal with virus infections depending on the situation.


Virus Removal fixmypcrochester
Viruses can corrupt your data  
Viruses can prevent you from getting online  
Viruses can cause permanent damage  
Computer Repair fixmypcrochester - Won't Boot Possible Cause #2 - Failing Hard Drive

A failing hard drive can be to blame if the computer doesn't boot. Common indicators are the machine continually restarts, file missing or corrupt errors, OS not found errors, clicking or grinding noises and more. If you are experiencing any of these symptoms turn off the computer and do not turn it on again until you can bring it in. You will cause further damage if you continue to use it.


System Tune Up fixmypcrochester
OS Not found errors  
Computer Repair fixmypcrochester
File missing or corrupt errors  
Computer continually restarts  

Possible Cause #3 - Other Hardware Failure

Other issues can also cause this problems. Faulty memory, loose capacitors, liquid damage, electrical surges are among a few possible causes for the computer not to boot up. We'd recommend you bring the machine in for a free evaluation and our technicians will isolate the problem and provide you a solution


Computer Repair fixmypcrochester
Faulty memory chips  
Liquid spills  
Damaged motherboards  





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Do It Yourself Laptop Repair Tips and Tricks

In celebration of our new service center

Fix My PC Is Giving Every Customer

A Complimentary Royal Car Wash Package

Your Free Gift includes 2 Free Royal washes.

Valued at $23.00











Our Mission

At Fix My PC, our mission is to provide quality value based expertise, to provide one of a kind scientific diagnostics using state of the art equipment, to provide repair services using high end technologies, and to help bridge the digital divide.

1379 West Ridge Rd. Rochester, NY 14615 585-473-3757

Rochester - Computer Repair

Did You Know?

Fix My PC is a locally ownedcomputer and electronic repair facility.

You are neighbors with Fix My PC if you live in the surrounding area of Rochester and Monroe County, NY.

When you come to Fix My PC, you help improve your local economy and not an economy overseas.

At Fix My PC, we care about the repairs we provide. Whenever and as often as possible, our owners personally inspect each and every job we do!Rochester - Computer Repair


Fix My PC Guiding Principles


Our certified experts at Fix My PC maintain their knowledge through ongoing extensive industry research and testing of current as well as future trends in computers and electronics.


Your trust is important to us as we provide you with scientific diagnostics using state of the art equipment, personalized repair service using special high end technologies, and educated recommendations to reduce future risks.


Intelligent discussion, not high-pressure sales, is our tool to help give you the best value and return on investment for your repair service.


Fix My PC technical experts collectively have provided decades of experience in IT service and repair for commercial businesses, organizations, and other industry giants in the auto, construction, education, finance, Fortune 500, government, health care, manufacturing, real estate, telecommunication industry as well as other various industries.


Fix My PC offers choices in custom solutions designed to fit your needs with a comprehensive line of services and support options for all your computer and electronic repairs.

What Sets Fix My PC Apart From Others?

*We are a full " In- House" service center.

*We provide quick computer repair service and upgrades.

*e 100+ certifications decades of experience and expertise.

*e a culture that is felt immediately where you get a sense of real repair service and not commercial sales.

*We are more interested in maintaining your existing machines or finding custom solutions for upgrades as needed rather than out right selling new systems.

*We prefer to consult with you to figure out your exact needs and offer objective suggestions reflecting our extensive knowledge from decades of experience.

Important Advice

Before You Choose A Repair Technician

*Ask for proof of qualifications ! (Ask your repair person to show you why they are qualified to service your item).

*Ask for proof of certifications! (There are hundreds of repair shops who have no certifications nor do they have any right to service your item). At Fix My PC, e over 150 lifetime certifications to back up the comprehensive line of services and support option offered; and e serviced hundreds of items just like yours.

*Ask for proof of at least three previous repair jobs they have completed.

*Ask for proof of at least three references with phone numbers and call at least one for authenticity.

Before You Pay Anyone

*Again, ASK FOR CERTIFICATIONS & PLEASE TAKE HEED TO OUR ADVICE! ( Do not let an unqualified and uncertified person who may have failed at everything else in life service your item. Without credentials, they can pose a high risk of to your item).

*Ask, DO THEY HAVE A PUBLIC SERVICE CENTER? Fix My PC service center is located at 1379 WEST RIDGE ROAD (WE ARE MOVING TO A NEW LOCATION DECEMBER 31st. It is 1379 Wets Ridge Road across from Home Depot). We offer 24/7 call support. ( It is never a good idea to go to a house, basement, or garage of someone who claim to be a repair man. Why put yourself at risk of danger, scam, and liability?)..

*GET A written CONTRACT with a price quote and PROOF they are a LEGAL BUSINESS ( Tax ID Number).

Without the above items and practices, You have no legal obligation to pay them.


You BECOME the employer and you can be found responsible for any injuries or loses they suffer while working on your electronics.

Thats Right!

For example, if they simply fall on your front walk you are responsible. If they so much as cut their finger and need stickes the same rules apply.