rochester hard drive data recovery services 12 hour emergency repair

virus Removal




Try our no hassle

no fuss or muss

You dont even have to move your computer

We will fix your software problems romotely

rates start at $99

and are performed 24 7


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Call 585-473-3757







24/7 EMERGENCY SERVICE 585-473-3757


Time Machine Data Recovery

Who would have thought a Time Machine could crash? Unfortunately, it happens more often than you might think. We are an Apple Authorized Service Provider which enables us to work on your machine without voiding any warranty. In addition, if you are covered by Apple Care we can replace the failed drive for you at no cost. The diagnostic evaluation is always free and we are open 7 days a week.

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Common Symptoms
Mac Wheel of death
  Spinning Wheel
Flashing Folder Data Recovery
  Flashing Folder icon
Mac Hangs On Grey Screen
  Grey Screen
Mac Kernal Panic Data Recovery
  Kernel Panic


What To Expect

The initial evaluation generally takes 2-3 business days depending on the extend of the damage. Emergency evaluations are done in 24 hours and are available for $49 extra. Upon completion of the evaluation we will provide you with an exact quote for the recovery, estimated time to completion and probable success rate. You can stop by anytime, no appointment is required; you will need to leave the machine for a free diagnostic evaluation.

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Computer Doesn't Boot fixmypcrochester
Free Evaluation  
Computer Crash fixmypcrochester
Apple Authorized Service  
Computer Repair fixmypcrochester
No Appointment Required  
Computer doesn't boot up
Emergency Service Available  


Level One Data Recovery
Free Evaluation

Level one recovery is when your hard drive is working normally but there is other damage to the computer which is preventing you from accessing the data. For example, you spilled liquid on the computer and it no longer turns on. If the drive wasn't damaged by the liquid then this would qualify as a level one recovery.

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Level One Data Recovery fixmypcrochester
Liquid Spill Recovery  
Broken Screen Recovery  
No Power Recovery  



Level Two Data Recovery
Free Evaluation

Level two recovery is where about 80% of our clients fall. This is when the drive has started to fail but has not yet suffered a catastrophic failure. If the computer powers on does not boot, hangs, flashes a folder icon etc then you may qualify for a level two recovery. However, not all drives with these symptoms will be recoverable with this technique.


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Level Two Data Recovery fixmypcrochester
Flashing Folder Icon  
Computer Repair fixmypcrochester
Hangs While Booting  
Spinning Wheel  



Level Three Data Recovery
Free Evaluation

About 15% of our customers have no other option aside from a level three recovery. These are the last resort when dealing with severely damaged drives. It can also be used as a safer alternative to level two methods. At this level the drive is sent in to our clean room laboratory for extensive reconstruction work. The parts inside a hard drive are incredibly delicate and can easily be destroyed with one wrong move. These recoveries are basically the equivalent of open heart surgery and likewise are just as complex. The average turnaround time for this type of recovery is 10-16 business days.

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Level Three Data Recovery fixmypcrochester
Most severe cases  
Clicking noises  
Grinding noises  




What Can Be Recovered?

When a drive is failing the main goal is to recover your user data. This includes your documents, music, photos, e-mails, address book, spreadsheets, presentations, movies etc. Programs and applications are generally recommend to be re-installed from the original disc after the recovery is complete. Many applications have copyright protection built in which may prevent them from working after are recovery. As such, we do not guarantee that third party programs such as Photoshop, Quickbooks or Microsoft Office will be transferred.

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Documents, Spreadsheets, Presentations  
Photos, iPhoto Library, Aperture  
E-mail, Apple Mail, Entourage  
Plus, most other data





Need to know








Our Mission

At Fix My PC, our mission is to provide quality value based expertise, to provide one of a kind scientific diagnostics using state of the art equipment, to provide repair services using high end technologies, and to help bridge the digital divide.



1379 West Ridge Rd. Rochester, NY 14615 585-473-3757

Muppet Vincenzo

Yes his eyebrows & mouth are really this big!

If you would like to talk to the Computer Muppet Guru just call and ask to speak to the Muppet. He loves to give free advice!

Muppet Sharon

Yes she really is brown and lovely!


Did You Know?

Fix My PC is a locally ownedcomputer and electronic repair facility.

You are neighbors with Fix My PC if you live in the surrounding area of Rochester and Monroe County, NY.

When you come to Fix My PC, you help improve your local economy and not an economy overseas.

At Fix My PC, we care about the repairs we provide. Whenever and as often as possible, our owners personally inspect each and every job we do!Rochester - Computer Repair


Fix My PC Guiding Principles


Our certified experts at Fix My PC maintain their knowledge through ongoing extensive industry research and testing of current as well as future trends in computers and electronics.


Your trust is important to us as we provide you with scientific diagnostics using state of the art equipment, personalized repair service using special high end technologies, and educated recommendations to reduce future risks.


Intelligent discussion, not high-pressure sales, is our tool to help give you the best value and return on investment for your repair service.


Fix My PC technical experts collectively have provided decades of experience in IT service and repair for commercial businesses, organizations, and other industry giants in the auto, construction, education, finance, Fortune 500, government, health care, manufacturing, real estate, telecommunication industry as well as other various industries.


Fix My PC offers choices in custom solutions designed to fit your needs with a comprehensive line of services and support options for all your computer and electronic repairs.

What Sets Fix My PC Apart From Others?

*We are a full " In- House" service center.

*We provide quick computer repair service and upgrades.

*e 100+ certifications decades of experience and expertise.

*e a culture that is felt immediately where you get a sense of real repair service and not commercial sales.

*We are more interested in maintaining your existing machines or finding custom solutions for upgrades as needed rather than out right selling new systems.

*We prefer to consult with you to figure out your exact needs and offer objective suggestions reflecting our extensive knowledge from decades of experience.

Important Advice

Before You Choose A Repair Technician

*Ask for proof of qualifications ! (Ask your repair person to show you why they are qualified to service your item).

*Ask for proof of certifications! (There are hundreds of repair shops who have no certifications nor do they have any right to service your item). At Fix My PC, e over 150 lifetime certifications to back up the comprehensive line of services and support option offered; and e serviced hundreds of items just like yours.

*Ask for proof of at least three previous repair jobs they have completed.

*Ask for proof of at least three references with phone numbers and call at least one for authenticity.

Before You Pay Anyone

*Again, ASK FOR CERTIFICATIONS & PLEASE TAKE HEED TO OUR ADVICE! ( Do not let an unqualified and uncertified person who may have failed at everything else in life service your item. Without credentials, they can pose a high risk of to your item).

*Ask, DO THEY HAVE A PUBLIC SERVICE CENTER? Fix My PC service center is located at 1379 WEST RIDGE ROAD (WE ARE MOVING TO A NEW LOCATION DECEMBER 31st. It is 1379 Wets Ridge Road across from Home Depot). We offer 24/7 call support. ( It is never a good idea to go to a house, basement, or garage of someone who claim to be a repair man. Why put yourself at risk of danger, scam, and liability?)..

*GET A written CONTRACT with a price quote and PROOF they are a LEGAL BUSINESS ( Tax ID Number).

Without the above items and practices, You have no legal obligation to pay them.


You BECOME the employer and you can be found responsible for any injuries or loses they suffer while working on your electronics.

Thats Right!

For example, if they simply fall on your front walk you are responsible. If they so much as cut their finger and need stickes the same rules apply.


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More Info

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