Welcome TO Rochester Fix my pc busines computer service and support

business computer service and networking

virus Removal




Try our no hassle

no fuss or muss

You dont even have to move your computer

We will fix your software problems romotely

rates start at $99

and are performed 24 7


Have Credit/debit card ready

Call 585-473-3757







24/7 EMERGENCY SERVICE 585-473-3757




Business Support Services
Business Support Services
Committed to Excellence
     Looking for certified expert technicians and IT consultants that to provide full IT service and support? Fix My PC offers one-stop shop cost effective solutions for small businesses computer consulting including:

  • Business Computer Networks, System Integration and IT Consulting
  • Server, Work Station, POS Support
  • Hardware/ Software Maintenance 
  • Network Design, Installation, and Support 
  • Camera and Surveillance Security System
  • Data Recovery, Data Back Up, and Data Loss Prevention
  • On-Site Service 
  • Employee Training
  • Remote Support
  • Website Development

     Our team of highly trained IT consultants serve clients who value the importance of technology and demand highly skilled, properly managed integration services driven by a foundation of experience and bottom-line business focus. 

     Fix My PC support services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network professionals with cost-effective service packages to keep your mission critical business applications and hardware running.  

Vtesta Consultants IT Series Business Connection

     Even if your company has minimal computer services staff and a modest IT budget; your information network can still feature the same high availability and responsiveness that once needed a large in-house support organization. Fix My PC specializes in sophisticated systems, software integration and information technology consulting.

  • Network Communications infrastructure design and implementation
  • Workstation software package design integration
  • Workstation asset and application management
  • Server application services design, integration and support
  • System migration and renovation
  • Expert Thin-client implementation
  • Secure remote access and mobile application services
  • Storage service design, implementation and support
  • Technology services continuity and IT asset protection
  • System and user training
   Let us ensure that your business computer network is always at peak performance so you can focus on your business. 

Get started today! Call 585-473-3757 for more information.


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Consultations and network needs assesments are free of charge.

Just call 473-3757 and ask for the Business Services Department.

Responsive Network Services is dedicated to helping you and your staff focus on the primary purpose of your small business while we keep your network running smoothly. We understand how important your computer network systems are to your business, and e the consultants and programs in place to manage small company information systems effectively.
Small Business Focus

Team Approach
Comprehensive Support
Responsive employs a team approach to make customer service our top priority. Our experienced computer consultants can respond to your network support needs and provide effective, affordable solutions from our offices.

A significant benefit of the team approach of Responsive is that it lets us have more than one consultant onsite, if needed, providing solutions for your network. This minimizes down time keeping your people more productive. Your company has the support it needs on an as-needed or scheduled basis without having to employ and train your own technical staff.

When your system is down, less (possibly no) work is being accomplished. At that point, your staff is waiting for their systems to return to their normal status. We prioritize service calls to manage the most critical client needs first.

The success of your organization's computer solution depends on how well your support team can plan for your changing and evolving needs as well as react to unexpected issues. The goal at Responsive is to be the the Chicagoland leader in small business computer and network support.

Computer Consulting in Rochester, NY


Welcome to Dependable Computer Guys, Inc.
Trusted for over 16 years as the leading source of computer support in Vtesta Consultants and Fix my PC, California and the surrounding areas, we work hand-in-hand with companies to fully manage all machines on their networks. We offer a free initial consultation to all prospective clients and have the capability to work within the crucial budgets of small and medium businesses alike. Because we understand the importance of flexibility, all of our service programs are on a month-to-month basis and we will never insist on long term contracts. Business owners in Rochester have relied on VTESTA CONSULTANTS AND FIX MY PC CONSULTING SINCE 1993.

Our full-time helpdesk support allow for around-the-clock monitoring and prompt computer support and management of your entire network infrastructure. As your neighbor in Rochester, NY network professional can be at your location in no time should a disaster strike; however, when things are running smoothly, the efficiency of a helpdesk technician taking care of your routine needs will save you a lot of money.

Hosting and Co-Location
With a full array of web, mail and application hosting services as well remote server colocation in our state of the art data center, we are a one-stop resource that allows you to consolidate your expenses and put an end to the complications of dealing with multiple companies.

Brands We Support
Microsoft Terminal Servers, VMWare Servers, Linux Servers, Microsoft Servers, Microsoft Exchange Mail Support, Lotus Notes Mail Support, Lotus Domino Application Support, Citrix Infrastructure Solutions, IBM Business Partner, Cisco Business Partner, Citrix Business Partner & Microsoft Business Partner.

For IT Consulting Vtesta Consultants and Fix my PC, Call Today!

Give us a call to see how we can work with you to create a more reliable infrastructure for your business by using our outsourced IT solutions. You are in the market for knowledgeable computer consultants that can help you when you need it, not one that will get back to you as soon as they check their voicemail! You will always get to talk to a live person that can help with your computer support needs.



Store Hours - Walk-ins Welcome!

Rochester Fix My PC Computers Store Hours
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM

Saturday 10:00PM - 5:00PM

on call 24 7 for emergency service at 585-473-3757


At Fix My PC Rochester, If it has a plug we fix it!




Need to know








Our Mission

At Fix My PC, our mission is to provide quality value based expertise, to provide one of a kind scientific diagnostics using state of the art equipment, to provide repair services using high end technologies, and to help bridge the digital divide.




Did You Know?

Fix My PC is a locally ownedcomputer and electronic repair facility.

You are neighbors with Fix My PC if you live in the surrounding area of Rochester and Monroe County, NY.

When you come to Fix My PC, you help improve your local economy and not an economy overseas.

At Fix My PC, we care about the repairs we provide. Whenever and as often as possible, our owners personally inspect each and every job we do!Rochester - Computer Repair


Fix My PC Guiding Principles


Our certified experts at Fix My PC maintain their knowledge through ongoing extensive industry research and testing of current as well as future trends in computers and electronics.


Your trust is important to us as we provide you with scientific diagnostics using state of the art equipment, personalized repair service using special high end technologies, and educated recommendations to reduce future risks.


Intelligent discussion, not high-pressure sales, is our tool to help give you the best value and return on investment for your repair service.


Fix My PC technical experts collectively have provided decades of experience in IT service and repair for commercial businesses, organizations, and other industry giants in the auto, construction, education, finance, Fortune 500, government, health care, manufacturing, real estate, telecommunication industry as well as other various industries.


Fix My PC offers choices in custom solutions designed to fit your needs with a comprehensive line of services and support options for all your computer and electronic repairs.

What Sets Fix My PC Apart From Others?

*We are a full " In- House" service center.

*We provide quick computer repair service and upgrades.

*e 100+ certifications decades of experience and expertise.

*e a culture that is felt immediately where you get a sense of real repair service and not commercial sales.

*We are more interested in maintaining your existing machines or finding custom solutions for upgrades as needed rather than out right selling new systems.

*We prefer to consult with you to figure out your exact needs and offer objective suggestions reflecting our extensive knowledge from decades of experience.

Important Advice

Before You Choose A Repair Technician

*Ask for proof of qualifications ! (Ask your repair person to show you why they are qualified to service your item).

*Ask for proof of certifications! (There are hundreds of repair shops who have no certifications nor do they have any right to service your item). At Fix My PC, e over 150 lifetime certifications to back up the comprehensive line of services and support option offered; and e serviced hundreds of items just like yours.

*Ask for proof of at least three previous repair jobs they have completed.

*Ask for proof of at least three references with phone numbers and call at least one for authenticity.

Before You Pay Anyone

*Again, ASK FOR CERTIFICATIONS & PLEASE TAKE HEED TO OUR ADVICE! ( Do not let an unqualified and uncertified person who may have failed at everything else in life service your item. Without credentials, they can pose a high risk of to your item).

*Ask, DO THEY HAVE A PUBLIC SERVICE CENTER? Fix My PC service center is located at 1379 WEST RIDGE ROAD (WE ARE MOVING TO A NEW LOCATION DECEMBER 31st. It is 1379 Wets Ridge Road across from Home Depot). We offer 24/7 call support. ( It is never a good idea to go to a house, basement, or garage of someone who claim to be a repair man. Why put yourself at risk of danger, scam, and liability?)..

*GET A written CONTRACT with a price quote and PROOF they are a LEGAL BUSINESS ( Tax ID Number).

Without the above items and practices, You have no legal obligation to pay them.


You BECOME the employer and you can be found responsible for any injuries or loses they suffer while working on your electronics.

Thats Right!

For example, if they simply fall on your front walk you are responsible. If they so much as cut their finger and need stickes the same rules apply.